Why buy from Orca?
Genuine Customer Feedback

Why buy from Orca?

We aim to provide our customers with high-quality products at competitive prices with prompt delivery, whilst offering extremely high levels of service and support.

Quality
When you buy from Orca, you are investing in the highest-quality computer memory & digital media products. Over the years we have formed excellent relationships with quality manufacturers of memory and digital media products. We are the UK distributor for Transcend who are renowned for their high-quality, innovative products and excellent reliability.

Competitive Prices
Being a Transcend distributor allows us to buy direct from their factory and sell directly to our customers, thereby cutting out the 'middleman'. Significant savings can therefore be passed onto our customers.

Customer Service
We pride ourselves on our high levels of customer service.

We offer 24-hour on-line ordering, order tracking and on-line support information. Our fast, efficient and user-friendly website will provide you with everything you need to know with regard to computer memory & digital media products.

You will also receive the same levels of service if you prefer to contact us directly. Unlike some on-line trading companies, Orca does not discourage personal contact with its customers.

Technical Support
Our technical expertise is second-to-none. We are always happy to discuss any technical issues that you may have, however there is a significant amount of technical information on our website. Please contact us on 01306 640 700 or email support@orcalogic.co.uk.

Lifetime Warranty (on computer memory)
All computer memory upgrades are covered by a Manufacturer's Lifetime Warranty. The warranty on Digital Media Products varies, depending upon the product. Warranty information is clearly given within our Product Finders and Product Information sections.

Risk-Free Buying - guaranteed compatibility or your money back
If you're a first time memory buyer, you might be concerned about purchasing the wrong type of memory and then being left with a product that you can't use. Orca's memory upgrades come with a money-back guarantee. Having used The Memory Finder, if you find that your memory upgrade is not compatible with your system, you can return it to us within 30 days of the date of your invoice, and we will refund your money.

How can we offer this guarantee? The Memory Finder is an incredibly powerful and accurate online database ensuring you receive 100% compatible memory for your system. All memory is matched to exactly the same specification as the original equipment manufacturer's (OEM). You will notice that 'The Memory Finder' shows you the part number for the same memory from your system manufacturer. This is shown to highlight the fact that our memory is exactly the same as the OEM's (but at a fraction of the price). Our database is updated daily to ensure that all products are accurate and up-to-date. That's why, when you order through The Memory Finder, we can guarantee that you will receive the correct memory for your system.

Safe Shopping Guarantee
The security of your online purchase information is highly important. We therefore use Secure Socket Layer (SSL) protection to encrypt your information as it crosses the internet. All personal information is kept confidential. For more information, please see our security and privacy policy.

Experience
Orca is a well-established supplier of computer memory & digital media products (since 1997), and has gained an excellent reputation within the industry for service, reliability and high-quality products.

Product Range
We offer a huge selection of memory upgrades for over 20,000 different computers, laptops, servers and printers. In addition, we sell a wide range of innovative digital media products, including digital camera media, card reader/writers and USB storage devices.

Low-Cost Delivery
We offer 2 methods of Shipping: either Standard (2-3 days) or Priority (Next Day) at very low prices.

Genuine Customer Feedback

(Late) yesterday, I ordered some memory, and although the website said 2-3 days, it arrived around lunchtime today. Excellent price, fast and free delivery. What more could a customer want? Thanks! I'll certainly recommend you. Andrew F

Meant to get back to you sooner, just to say thanks. After I ordered, following your last email, I next received email confirmation of the order and the module itself arrived 24 hours later. I plugged it in and it worked perfectly. Brilliant, really appreciated your efforts and accurate technical advice. The service behind you was top notch as well. Feel free to use me as a reference if needed. Regards. Roger Lane

I recently placed my first online order with Orca and, as an experienced computer user and engineer, I feel I must compliment you on your excellent website and equally excellent service. My order placed on the evening of Saturday, arrived at 7:30am Tuesday. Truly excellent and a holiday period at that. Many thanks. Howard P

Well what can I say. I have ordered things over the internet before but your firm takes the credit for speed and efficiency. A fab product ordered on Tuesday and received 8:50am Wednesday. Thanks. I will have no doubts recommending you to my friends. Trevor W

We are proud to be partners with world-leading manufacturers:

UK Reseller
UK & Ireland Distributor

In our website you'll find an incredible range of memory and digital media solutions. Whatever your requirements, buying direct from Orca enables you to obtain the highest quality range of products at very competitive prices. All computer DRAM memory products we supply are covered by a manufacturers' Lifetime Warranty*. In addition we offer a 30-day money-back guarantee on all products.

*Other products vary